Datenschutzerklärung

Privacy Policy — Limayas Closet KVK: 82832609 | BTW: NL003737686B14 | Limayascloset@gmail.com

Who are we? Limayas Closet is an online store specialising in modest fashion, based in the Netherlands. We are responsible for the processing of your personal data as described in this privacy policy.

What data do we process? Limayas Closet processes personal data that you provide yourself when placing an order or creating an account:

  • First and last name
  • Billing and delivery address
  • Email address
  • Phone number (optional)
  • Payment details (processed via Shopify Payments — we do not store card details)
  • IP address and browser data (automatically via our website)
  • Order history

Why do we use your data?

  • Processing and fulfilling your order
  • Delivery via PostNL
  • Order confirmation and track & trace by email
  • Handling returns and complaints
  • Newsletter (only with your explicit consent)
  • Legal accounting obligation (7 years)
  • Improving our website and services

Legal basis for processing We process your data on the basis of:

  • Performance of the agreement — to process your order
  • Legal obligation — for our accounting
  • Consent — for sending our newsletter
  • Legitimate interest — for improving our services

Sharing with third parties We only share data with PostNL (delivery), Shopify Payments (payment) and Judge.me (review requests). All parties are bound by a data processing agreement. We never sell your data to third parties.

Retention periods

  • Order data: 7 years (legal obligation tax authority)
  • Account data: as long as you have an account
  • Newsletter: until you unsubscribe
  • Website statistics: maximum 26 months

Cookies Our website uses functional cookies (necessary for the operation of the store) and analytical cookies via Shopify. On your first visit we ask for consent for non-essential cookies.

Security We take the protection of your data seriously. Our website uses SSL encryption (https). Access to personal data is limited to necessary persons.

Your rights Under the GDPR you have the right to:

  • Access — request what data we hold about you
  • Rectification — have incorrect data corrected
  • Erasure — request deletion of your data
  • Restriction — request limited processing
  • Objection — object to processing

To exercise these rights, send an email to Limayascloset@gmail.com. We will respond within 30 days.

Complaints Complaints about data processing can be submitted to the Dutch Data Protection Authority via autoriteitpersoonsgegevens.nl.

Changes We reserve the right to change this privacy policy. The most current version can always be found on our website.