Contact & Customer Service
Do you have a question about your order, sizing or products? We'd love to help! Send us an email at Limayascloset@gmail.com and we'll get back to you within 2 working days.
FAQ
How can we help you?
How long does shipping take?
We ship within 1-2 business days. After shipping you'll receive a track & trace link. Delivery by PostNL in the Netherlands takes 1-2 business days.
What are the shipping costs?
Free shipping on orders from €100. Below €100 we charge €7,95 for the Netherlands, €10,00 for Belgium and €12,00 for Germany.
Can I return a product?
Yes! You can return products within 14 days of receipt, unworn and with tags attached. Send us an email at Limayascloset@gmail.com and we'll arrange everything.
What size should I choose?
On every product page you'll find a size guide with exact measurements in cm. When in doubt between two sizes, choose the larger size for extra comfort.
Which payment methods do you accept?
We accept iDEAL, Bancontact, PayPal, Apple Pay, Google Pay, Mastercard, Visa and more. All payments are processed securely via Shopify Payments.
Is my order safe?
Yes, absolutely. We use SSL encryption and work with Shopify Payments, one of the safest payment platforms. Your data is never shared with third parties.